HS/FS 10 x Beep

[Warichet]

Hi,

My HS has a problem. From time to time, I hear a string of 10 beeps, I think it is shortly after reboot. So it's not the 10 beeps every 15 min.
According to the posts talking about the subject it is

Problem with saving and/or reading the retentive memory.

How can I solve this problem ?

NB: it could be that it is a result of "Pimp my server" but which was undetected.

[En3rGy]

As I remember, beeps via PC speaker during reboot are a BIOS functionality indicating an error. Usually a broken memory bar. I would recommend to contact GIRA about this issue...

[Warichet]

Hello,

As I remember, beeps via PC speaker during reboot are a BIOS functionality indicating an error.

Yes, agree.
But in this case, the beeps are send minutes after reboot.
Also, I noticed that the reboot is very slow. When looking at the client, the asterisks are displayed very slowly.

Any hint about how to troubleshoot ?

[MatthiasS]

This is caused by a problem in saving remanent data (to FTP). See debug page!

[Warichet]

Hello,

This is caused by a problem in saving remanent data (to FTP).

Thank you for the hint.
I checked the files on the NAS, last one is 2013 08 03, ouch, that's not yesterday and it confirms there is a problem with the remanent, since long.
I checked the free space on NAS, 1.4TB
I used the NAS file manager and deleted a couple of old files, no problem.

On the HS: no change I can remember (maybe the Pimp)

With Windows:ftp:// NAS ip /Ftp/HS/Remanent is reachable

See debug page!

Looks pretty empty, no error message but I guess it's not normal.

I'm stuck. From the above, I conclude the NAS is OK. I can only think about the Pimp procedure, but what could I check ?

Thanks for any hint.

[MatthiasS]

Have a look at the remanent data section of your debug page!

[Warichet]

Have a look at the remanent data section of your debug page!

Here it is.
It confirms what we already know:
there is an error with the FTP service
it is trying on 02.01.2014, and failed.

Maybe it is bumping against a limitation or a bad configured parameter ?
Should I implement the Ringspeicher option ?

[Warichet]

From a DOS box, I can upload a file to the Remanent directory via FTP, so I guess it's not an access rights problem

ftp> put D:\Temp\cmdline.txt
ftp: 105 bytes sent in 0,00Seconds 105000,00Kbytes/sec.

[HartmutB]

Debug Information regarding FTP isn't a lot of help. It doesn't give you more then an info of either "ERROR" or "OK" but nothing about possible reasons (is always "FTP").

I would check:
- path on the ftp-Server (upper and lower case path names may have to match)
- any Limitation of space on the NAS (are there a lot of HS backup files, sometimes they don't get deleted as expected)
- the log file of the ftp server on the NAS (if any)

I have similar errors from time to time, but I know their reason: My NAS is in powerdown mode and the HDs don't spin up fast enough before a ftp timeout on the HS side occurs. This happens sometimes and I miss one of four remanent backups a day, but that's not critical for me.

Regards,
Hartmut

[Warichet]

Hello Hartmut,

I would check:
- path on the ftp-Server (upper and lower case path names may have to match)
- any Limitation of space on the NAS (are there a lot of HS backup files, sometimes they don't get deleted as expected)
- the log file of the ftp server on the NAS (if any)

Thank you for the tips. I've already done my homework, but will do it again more carefully, maybe I missed it.

My NAS is in powerdown mode and the HDs don't spin up fast enough before a ftp timeout on the HS side occurs. This happens sometimes and I miss one of four remanent backups a day, but that's not critical for me.

OK, I hear the NAS's disks spin up, but as you say, this would't cause all attempts to fail.

Thanks

[Warichet]

The check box "Passive-Mode" needs to be checked ?

[Warichet]

Hi,

I hope there is no misunderstanding, so I ask again.
By searching the forum, I found this

Ten double-beeps. - Problem with saving and/or reading the retentive memory.

In my case, it is about Ten single beeps

Is it the same ?
I mean is it clearly a FTP problem ?
After double checking my settings, I've still no clue.

Thank you for any hint.

[Warichet]

Hi,

I'm still stuck...

I think I've done my homework, but no clue.

I'm very concerned about those 10 beeps, they occur +/- 10 min after reboot.
Maybe this issue is related to the ftp not working (same problem?).
Also, the Webabfrage from the Moxa 5110 doesn't work anymore. After detailed troubleshooting with the excellent Moxa support, the problem seems to be the HS (same problem?).

I'm considering changing the 2 memory bar as hinted above, but so far I've been unable to locate a reseller of SDRAM PC133 compatible with a VIA board.

Thank you in advance for any hint or tip

[Warichet]

As I remember, beeps via PC speaker during reboot are a BIOS functionality indicating an error. Usually a broken memory bar.

I've heard the beeps again, after having changed the memory bar.
btw, it's more likely to be 6-8 beeps rather the 10, as I said before.

So it's more likely to be a FTP problem than a Remanentspeicher problem, but in my case it is the same.
Remanentspeicher is saved via FTP.

Any hint please ?

[Warichet]

Hi,

I'm still stuck with the 10 beeps problem.
So, I start from scratch again.

(1) FTP setup, password OK
(2) Remanentspeicher setup, password and path OK. Status-Object enabled, cycle=2min
(3) Check FTP from a DOS box. copy file to/from servr, OK
Wait 2 min
check NAS file system, no go
check NAS log, OK
check HS Debug FTP: Error (4)
Remanent-Speicher: Error (5)
check qHSMon: Status-Object = 2, Error (6)

Any comments, please ?