ABB Busch-ControlTouch, factory reset

[Patrik2075]

Hello!

I've installed an Busch-ControlTouch and I have, by mistake, sent an invite-email to myself and registered the unit on my installation account. When I deregister and factory reset the unit and then registrate the unit on the installer account again, it just come back as the end users configuration.

Is it possible to factory reset the unit both local and on the web or do I have to talk to ABB?

Grateful for answers!

//Patrik

[funny020]

Hello,
here must be deleted from the end user account of the ControlTouch, because he always appears as an end user device.

At factory reset from the local device, the device is empty - but the my-Busch account must also be empty so that the device can be re-registered.

greeting
Michael

[Patrik2075]

Hello Michael!

That's what I have done, but it doesn't help. I made a video of how I done.

//Patrik