- √ - Firmware upgrade from 2.5 to 2.7

[NilsS]

Danke Gaston,

dachte ich wäre da im Abo drin, dass man meinen könnte das ich die auch so bekomme.

Aber hey.... man bekommt Emails ja nur immer dann von Firmen wenn man sie nicht will.

Dann werd ich mal bei Dacom anfragen.

[Warichet]

Try it the old way:
Update batch file....

Same error message.
I'm in big trouble

I've downloaded 2.8,
installed the Experte,
imported the project
upgraded the firmware via RS232, no problem
download the project, fails with big red box

Daten konnten nicht übertragen werden

Where can I start to fix it ?

[Michel]

Any Anti-Virus Software active?

[Warichet]

Any Anti-Virus Software active?

No, not on that system.

Thank you for the quick reply

[Warichet]

Some pictures from the error message and the Debug/Memory.
Maybe it triggers an idea

Also, even a "Nur neustart" brings the problem

[NilsS]

Did you upload the initial Project after the firmware update with RS232?

Create a small new Project with ip and usernames only to spped up upload over serial and then update your original Project over network.

[Warichet]

Did you upload the initial Project after the firmware update with RS232?

No, I'm unable to do it, it fails exactly at that point

Create a small new Project with ip and usernames only to spped up upload over serial and then update your original Project over network.

Thanks for the hint, I'll try

Funny thing, I just noticed that my Visu works, even switching lights from within the Visu. The pages calling xxAPI also seem to be OK.

Bizarre !

[MatthiasS]

That is an interesting hint!

Uploading Firmware and project is different. For project, you will have to use the ORIGINAL cable (or a similar one). Standard RS-232-cables do not have all the necessary wires for hardware handshake.

[NilsS]

Did you upload the initial Project after the firmware update with RS232?

Create a small new Project with ip and usernames only to spped up upload over serial and then update your original Project over network.

No, I'm unable to do it, it fails exactly at that point

I meant also uploading the Project over Serial

[Warichet]

For project, you will have to use the ORIGINAL cable.

OK, but I think it is the original one.

I meant also uploading the Project over Serial

Oups !
When I try, I get the message:

Gerät bitte neu starten

Looks like a dead end !

[NilsS]

That looks like the initial way to upload a project.


Let the "Experte" in this state and reboot the HS by pressing the Power Button.

During the startup the Serial connetion will start.

EDIT: If you have a huge Project this may take a lot of time. Thats why i recommend you to create a small Project with only essential things like IP and User to fasten up the Projectupload over serial and then upload your "real" Project as usual.

[Warichet]

That looks like the initial way to upload a project.

Ouups (dummy at work here)
Never done it for a project, only for firmware.
It worked fine.

@Matthias
Do you think I've a memory problem ?
My project is not that big.

Can some one tell me what's going one, please ?
If a download works via RS232 and not via network, it looks like it is network related, any thought ?

I guess the next step is a download via the net, but I'm scared.

[MatthiasS]

Everything looks fine, don't worry. Now try to download by Lan.

The calculation of project size has been changed in 2.7 or 2.8, now it is "more real".

[Warichet]

Now try to download by Lan.

No go !
Still same error while downloading from LAN.

Is this behaviour specific to me or does it happen somewhere else ?
Any hint as to how to troubleshoot ?
I've no reason to suspect my LAN as it worked fine for years with ver 2.5

The only thing a bit "special" I have are the xxAPI, but I don't see how they could influence a download.
Btw, they work fine, I like the feature to look at "List" from within a Visu page. I was scared to loose them in the upgrade process.

As an aside ... when I start the HSclient, I first get a special "xxAPI" page before my Visu home page. Is that normal ?
Btw, the HSclient is no more in the 2.8 distribution. The ReadMe file points to the 2.7 directory (I was just about to delete it)

[NilsS]

Firmware upgrade from 2.5 to 2.7

Hmm seems you lost your Remanent Data.

The xxAPI has nothing todo with this.

The Error looks like the Project wont fit somehow in the HS Memory

Do you use Quad? Maybe that Data is in the Project. Make a Backup of your Projekt and remove some stuff